In a recent PR Newswire article, it was announced that eleven of Securus Technologies field specialists had been awarded the prestigious certification offered by the Building Industry Consulting Service International (BICSI). This is an indication of the quality of work being done by Securus Technologies. Read the full PR Newswire story here: Field Specialist Certification
Securus Technologies has been at the forefront of implementing audio/video communication systems between inmates and the general public. This form of communication is radically different from normal phone conversations. It must be secure, and the conversations must be recorded for prison staff to reference in case of any illegal activity taking place during the conversation. With the advent of voice and video communication using Internet pathways, these in-depth conversations can take place between family members spanning great distances with one end of the conversation taking place in a prison facility. But this communication serves a deeper more meaningful purpose because it serves to connect persons convicted of criminal activity to their friends and families. This familiar connection is vital if rehabilitation is to take place. When an inmate realizes that there is a caring support system outside the prison walls, only then will that inmate want to pay for the crime and reenter society at the conclusion of his sentence.
Prisons exist to protect society from those who chose not to obey the laws and also to rehabilitate the prisoner. Prison staff and programs make it possible for that person to re-enter society at some time in the future. Recidivism rates prove that rehabilitation is not totally effective, but with the implementation of Information and Communication Technologies (ICT) used by Securus Technologies, there is hope for the future.